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@jmspool @inkblurt Picking this up again: it feels like the last instance of a human-centered paradigm to be similarly broadly recognized and have this scale of ‘pull’ from non-originating audiences was usability.Permalink On twitter.com
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@jmspool @inkblurt While obviously a critical improvement over all that came before (and setting aside the broad ways it was originally seen), usability has in most domains proven to be a conversation you can only take so far.Permalink On twitter.com
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@jmspool @inkblurt As in, not right to the C-suite as a driver of how the business decides what to do overall, and then pursues.On twitter.com